MarkFarmer.net Blog

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Why the TTC can’t wish the trolls away

A Toronto Transit Commission (TTC) union recently tried to shut down the @TTCHelps customer service Twitter account. The union is upset over “the barrage of hateful tweets directed at particular employees” on Twitter, including “photos...

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Social media behaves like a two-year-old

Social media vs. child-rearing I don’t have kids, but I’ve observed them intently over the course of my 40-odd years (watching six nieces and nephews grow up gives a bachelor about as much insight...

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Bots will disrupt recruiting in four to seven years

Social media, bots and why you’d better start coming up with content right now. Facebook announced a new strategic priority last week: bots. It’s doubling down on the technology, predicting that bots will start replacing apps...

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Will you lose your marketing job to a machine?

Marketing Automation: the Death of Your Gig? Every day, machines are discovering exciting new ways to eliminate jobs through the wonders of automation. The latest robots are able to ship boxes, drive 18-wheelers and kill...

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The Death of Flash: Lessons in Community & Democracy

The Death of Flash What an obsolescent programming interface can teach you about democracy and community. I started programming in earnest in 2001, using (among other things) a now largely defunct technology called “Flash.”...

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Pooh-Pooh Culture

It’s insidious. It undermines trust, saps initiative and likely already infects your workplace: welcome to pooh-pooh culture. Wikipedia defines “pooh-poohing” as “a fallacy in informal logic that consists of dismissing an argument as being...

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You’re a sucker for a good webinar

The invite appears in your inbox. “Join us for a free webinar on <insert tantalizing business trend / skill / software / here>.” You open. You read. You ponder (maybe). You click. Days later your...

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The Curse of the Gourmet Mustard

Mustard and the Marginal Economy I have the good fortune of living next to the top food market in the world: Toronto’s St. Lawrence Market. Every Saturday I troll the market for free samples. It’s...

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Justin Trudeau vs. The Culture of Change

Corporate Culture doesn’t shift; it rolls over with a thud During his election campaign, Prime Minister Justin Trudeau promised to bring openness and transparency to Canadian government. Only now are his lieutenants coming to terms with what...

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An Open Letter to Every Young Salesperson

Sales: it’s about what you can do for me. I get a lot of sales calls. A lot. I don’t know how the rumour started that I’m made of cash, but apparently that happened. Sometimes I...