In Praise of the Plain Resume
I dusted off my resume the other day. Seeing it again for the first time in years, I realized anyone looking at it might wonder why someone claiming design expertise had such a plain...
Category: Main
Defensive Management
Remember learning to drive? Oh, the joy… Steely resolve as you nervously clutched the wheel, the front of the car peeking hesitantly out of the driveway. Hypervigilance on full display as you scanned busy...
Why You’re Going to Wish More Jobs were Automated
For years we’ve been warned about the negative impact of automation: people losing their jobs to robots and A.I, the potential for cyber-attacks to shut down our increasingly digital supply chains, and more. But...
What Do Accessibility and Car Keys Have in Common?
Accessibility makes everything on the web much more awesome, because (much like its cousin, usability) it prioritizes function over form. Why is that awesome? Because websites do the opposite far too often, prioritizing form...
Becoming Bored
“75% of your shared data data has been used.” Thank goodness for automatic alerts, I thought, so that I don’t go over my cellphone’s data limit and incur stratospheric overage costs. Plenty of time...
Top 10 Strategy Secrets
Creating a great strategy isn’t rocket science, but it has its secrets…. Strategy is never about technology, mission statements or org charts: it’s about people and culture. Peter Drucker said “Culture eats strategy for...
Showering with Siri
Why do the best ideas always pop into our heads when we’re in the shower with a face full of soap? Why do the lightning bolts always strike when we’re unable to write them...
It’s Time to Regulate Facebook
Facebook has become an essential utility, and a dangerous one at that. Western democracies can’t afford to let it run unchecked any longer: it’s time to regulate it, like we do with any other...
Why the TTC can’t wish the trolls away
A Toronto Transit Commission (TTC) union recently tried to shut down the @TTCHelps customer service Twitter account. The union is upset over “the barrage of hateful tweets directed at particular employees” on Twitter, including “photos...
Social media behaves like a two-year-old
Social media vs. child-rearing I don’t have kids, but I’ve observed them intently over the course of my 40-odd years (watching six nieces and nephews grow up gives a bachelor about as much insight...
