In Praise of the Plain Resume
I dusted off my resume the other day. Seeing it again for the first time in years, I realized anyone looking at it might wonder why someone claiming design expertise had such a plain...
Essential digital
I dusted off my resume the other day. Seeing it again for the first time in years, I realized anyone looking at it might wonder why someone claiming design expertise had such a plain...
Remember learning to drive? Oh, the joy… Steely resolve as you nervously clutched the wheel, the front of the car peeking hesitantly out of the driveway. Hypervigilance on full display as you scanned busy...
For years we’ve been warned about the negative impact of automation: people losing their jobs to robots and A.I, the potential for cyber-attacks to shut down our increasingly digital supply chains, and more. But...
Accessibility makes everything on the web much more awesome, because (much like its cousin, usability) it prioritizes function over form. Why is that awesome? Because websites do the opposite far too often, prioritizing form...
“75% of your shared data data has been used.” Thank goodness for automatic alerts, I thought, so that I don’t go over my cellphone’s data limit and incur stratospheric overage costs. Plenty of time...
Creating a great strategy isn’t rocket science, but it has its secrets…. Strategy is never about technology, mission statements or org charts: it’s about people and culture. Peter Drucker said “Culture eats strategy for...
Why do the best ideas always pop into our heads when we’re in the shower with a face full of soap? Why do the lightning bolts always strike when we’re unable to write them...
Facebook has become an essential utility, and a dangerous one at that. Western democracies can’t afford to let it run unchecked any longer: it’s time to regulate it, like we do with any other...
A Toronto Transit Commission (TTC) union recently tried to shut down the @TTCHelps customer service Twitter account. The union is upset over “the barrage of hateful tweets directed at particular employees” on Twitter, including “photos...
Social media vs. child-rearing I don’t have kids, but I’ve observed them intently over the course of my 40-odd years (watching six nieces and nephews grow up gives a bachelor about as much insight...