Essential digital
For years we’ve been warned about the negative impact of automation: people losing their jobs to robots and A.I, the potential for cyber-attacks to shut down our increasingly digital supply chains, and more. But...
Part five of a series, “Elements of Strategy.” Check back each week for more insights. I remember seeing a contract posting for a digital strategist, which was pretty formulaic, except for one line: “Once...
Part three of a series, “Elements of Strategy.” Check back each week for more insights. No one is sure who said it first: Peter Drucker? Edwards Deming? Lord Kelvin? It doesn’t really matter, because...
Part one of a series, “Elements of Strategy.” Check back each Monday for more insights. Strategy is as much about inspiration and vision, as it is about analyzing an organization and its challenges. Strategy...
Collective rage against Facebook has become deafening over the last six months. It stands accused of killing everything from our attention span to journalism, to democracy itself. It’s been blamed for helping Russia subvert the...
Why do the best ideas always pop into our heads when we’re in the shower with a face full of soap? Why do the lightning bolts always strike when we’re unable to write them...
A great strategy does several things which aren’t obvious to a junior strategist: It takes account of an organization’s power structures, the ones that set direction, make the big decisions, and which need to...
Forget about big data for a moment: it can seem like a mountain peak viewed from afar, a daunting, mist-shrouded goliath in the distance. Like a mountaineer contemplating a climb, tech-heads like you and...
A Toronto Transit Commission (TTC) union recently tried to shut down the @TTCHelps customer service Twitter account. The union is upset over “the barrage of hateful tweets directed at particular employees” on Twitter, including “photos...
Social media vs. child-rearing I don’t have kids, but I’ve observed them intently over the course of my 40-odd years (watching six nieces and nephews grow up gives a bachelor about as much insight...
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