The Paperback MBA: “Getting to Yes”
Welcome to a series I’m calling “The Paperback MBA,” where I review the world’s top business books, to give you ideas for which to pick up and which to leave behind. The first book...
Essential digital
Welcome to a series I’m calling “The Paperback MBA,” where I review the world’s top business books, to give you ideas for which to pick up and which to leave behind. The first book...
Consensual authority is an age-old idea: if authority is wielded arbitrarily, eventually it fails. People need to consent to authority for it to be legitimate and effective. Otherwise, you end up with autocracy. Consensual...
It’s insidious. It lurks in the shadows, waiting for a chance to strike. It knows no remorse. It has no feelings. Its only desire is to inflate your website. It is… Justadditis. All websites...
Points #6-10, as promised. See last week’s post for points #1-5. Listen. If you’re serious about social media, you should be serious about listening to what’s being said about you on social media. Nobody...
All right, more like 8.6 years, but “10 in 10” sounds catchier. Here are #1-5. Check in next week for #6-10. Always assume the mic is hot. The best way to inadvertently post that...
For years we’ve been warned about the negative impact of automation: people losing their jobs to robots and A.I, the potential for cyber-attacks to shut down our increasingly digital supply chains, and more. But...
How do you solve a problem like “problematic”? The word has become a universal shortcut for describing something as having a problem, without actually specifying the problem. It also makes you sound more erudite...
Accessibility makes everything on the web much more awesome, because (much like its cousin, usability) it prioritizes function over form. Why is that awesome? Because websites do the opposite far too often, prioritizing form...
There was a time in my career when I’d gnash my teeth and wail silently inside at the injustice of the talent I was given to work with. How come I didn’t have only...
Business leaders often don’t “get” social media. It’s frequently treated as just another marketing channel, a way to push promotions and messages. This is often chalked up to a lack of understanding of the...