Consensual Leadership
Consensual authority is an age-old idea: if authority is wielded arbitrarily, eventually it fails. People need to consent to authority for it to be legitimate and effective. Otherwise, you end up with autocracy. Consensual...
Author: markus6464
Justadditis
It’s insidious. It lurks in the shadows, waiting for a chance to strike. It knows no remorse. It has no feelings. Its only desire is to inflate your website. It is… Justadditis. All websites...
Everything I’ve learned in 10 years of managing social media, in 10 points: Part II
Points #6-10, as promised. See last week’s post for points #1-5. Listen. If you’re serious about social media, you should be serious about listening to what’s being said about you on social media. Nobody...
Everything I’ve learned in 10 years of managing social media, in 10 points
All right, more like 8.6 years, but “10 in 10” sounds catchier. Here are #1-5. Check in next week for #6-10. Always assume the mic is hot. The best way to inadvertently post that...
Why You’re Going to Wish More Jobs were Automated
For years we’ve been warned about the negative impact of automation: people losing their jobs to robots and A.I, the potential for cyber-attacks to shut down our increasingly digital supply chains, and more. But...
Randomly Problematic
How do you solve a problem like “problematic”? The word has become a universal shortcut for describing something as having a problem, without actually specifying the problem. It also makes you sound more erudite...
What Do Accessibility and Car Keys Have in Common?
Accessibility makes everything on the web much more awesome, because (much like its cousin, usability) it prioritizes function over form. Why is that awesome? Because websites do the opposite far too often, prioritizing form...
Manage Like You’re Shipwrecked
There was a time in my career when I’d gnash my teeth and wail silently inside at the injustice of the talent I was given to work with. How come I didn’t have only...
The Cavalry’s not Coming to Save Social
Business leaders often don’t “get” social media. It’s frequently treated as just another marketing channel, a way to push promotions and messages. This is often chalked up to a lack of understanding of the...
It’s Time to Regulate Facebook
Calls for the breakup of Facebook are reaching a fever pitch. The social network has come under fire for its flagrant disregard for privacy and security, for allowing everyone from anti-vaxxers to Russian hackers...
