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A rusted antique truck with a variety of squashes on it Why You’re Going to Wish More Jobs were Automated - For years we’ve been warned about the negative impact of automation: people losing their jobs to robots and A.I, the potential for cyber-attacks to shut down our increasingly digital supply chains, and more. But...
A drawing of a stick man labelled "you" near two buckets labelled "IT" and "COMMS" The Bucket Theory of Work: Part I - Everybody was meant to do something. Everybody is good at something. Whether the thing(s) you were meant to do and are good at are career-worthy is another question entirely. A lot depends on when...
A spikey light bulb The Good Idea Test - Want to get a quick sense of the vitality, leadership and sanity of an organization? Ask a very simple question: “What do you do with good ideas?” Good ideas die daily in dysfunctional organizations....
A headshot of Alanis Morisette Randomly Problematic - How do you solve a problem like “problematic”? The word has become a universal shortcut for describing something as having a problem, without actually specifying the problem. It also makes you sound more erudite...
A darkened cobblestone street at night What Do Accessibility and Car Keys Have in Common? - Accessibility makes everything on the web much more awesome, because (much like its cousin, usability) it prioritizes function over form. Why is that awesome? Because websites do the opposite far too often, prioritizing form...
Two shipwrecked fishing boats on a beach Manage Like You’re Shipwrecked - There was a time in my career when I’d gnash my teeth and wail silently inside at the injustice of the talent I was given to work with. How come I didn’t have only...
A man in period costume riding a white horse The Cavalry’s not Coming to Save Social - Business leaders often don’t “get” social media. It’s frequently treated as just another marketing channel, a way to push promotions and messages. This is often chalked up to a lack of understanding of the...
FB It’s Time to Regulate Facebook - Calls for the breakup of Facebook are reaching a fever pitch. The social network has come under fire for its flagrant disregard for privacy and security, for allowing everyone from anti-vaxxers to Russian hackers...
Screen shot of Canadian minister Navdeep Bains Unpacking Canada’s New Digital Charter - On May 16, Canada unveiled its digital charter, which appears to be (perhaps unsurprisingly) more policy paper than charter. In fact, it reads more like a shopping list of programs already funded and “coming...
A down arrow Please Use Less Social Media - Social media has been good to me. It’s paid many of my bills over the last ten years during my time as a social media manager and digital strategist. It’s won me international awards....